Return & Exchange – NIIRA CURATED AND CRAFTED PRIVATE LIMITED | Trusted Online Shopping Store

At niira [NIIRA CURATED AND CRAFTED PRIVATE LIMITED], we aim to provide a smooth and hassle-free shopping experience. Our cancellation and refund policy varies depending on the product you're interested in. Here’s what you need to know:

1. Current Policy:

· No Returns or Exchanges at Present: 

  • For size-related issues, we are happy to process returns if the products are unused and undamaged; however, this is at the company’s discretion. If you have any concerns about your product, please contact our customer service team via our profile or the contact us form. We are committed to resolving any issues to ensure your satisfaction.
  • Products with broken or tampered seals will not be accepted for return or exchange under any circumstances.
  • If a refund is authorised, only 80% of the total amount will be refunded post taxes.
  • In select cases, the company can choose to only authorise a partial return or authorise a return if the customer is willing to bear full or part of the delivery fee. This decision is at the discretion of the company.

2. Contacting Customer Service:

· Concerns with Your Product: 

  • If you have any issues or concerns, please contact our customer service team for assistance. We are here to help and ensure you have a positive experience with niira [NIIRA CURATED AND CRAFTED PRIVATE LIMITED].

· Non-Returnable and Non-Exchangeable Items:

  • Not all items are eligible for cancellation or refund once the order has been delivered to the customer.

3. Future Enhancements:

· Comprehensive Solution:

  • We are developing a comprehensive solution for cancellations and refunds to better serve you. We will share all the details once this feature is live to ensure a seamless experience for our customers.

If you have any questions or need assistance, please get in touch with our customer service team:

WhatsApp | +91 7738331102‬
Email | online@niira.co


Thank you for shopping with niira!

Team,
NIIRA CURATED AND CRAFTED PRIVATE LIMITED