Return & Exchange – Niira | Trusted Online Shopping Store

Sure, I'd be happy to help! 

Our return and exchange policy varies depending on the product you're interested in. While we offer this service for some items, it may not be available for all products. However, we are here to support you and ensure you have a seamless experience; feel free to reach out to us via the contact us form if you have any queries. 

​At niira.co, We strive to ensure your satisfaction with every purchase. Our return and exchange policy varies depending on the product you're interested in. Here’s what you need to know:

Current Policy:

· No Returns or Exchanges at Present: We are unable to process any returns or exchanges at this time. However, if you have any concerns with your product, please get in touch with our customer service team via our profile or via the contact us form. We are committed to resolving any issues to ensure your satisfaction.

· If a refund is authorised, only 80% of total amount will be refunded.

Contacting Customer Service:

· Concerns with Your Product: If you have any issues or concerns, please contact our customer service team for assistance. We are here to help and ensure you have a positive experience with niira.

· Domestic Returns: For any domestic returns or issues, please contact our customer service team for guidance and support.

Non-Returnable and Non-Exchangeable Items:

· Certain items may not be eligible for return or exchange due to their nature. This includes but is not limited to personalised items, final sale products, and items that have been used or altered.

· Some items that have not been used or tampered with are still in their original packaging and might be eligible for exchange; however, this is at the discretion of the customer service team.

If you have any questions or need assistance, please contact our customer service team at online@niira.co.

Thank you for shopping with niira.co!