Terms & Conditions

NIIRA [NIIRA CURATED AND CRAFTED PRIVATE LIMITED] - These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

You have agreed to use the services of a company called NIIRA CURATED AND CRAFTED PRIVATE LIMITED, also known as niira. By agreeing to shop with niira, you have agreed to share the information with this company for the purpose that is required across this shopping experience

NIIRA CURATED AND CRAFTED PRIVATE LIMITED curates and lists products on the website by partnering with artisans and brands. The reasons are endless. However, we will give you three:

  1. We look at bring customer onboard
  2. We look to ensure customer satisfaction
  3. We ensure a seamless logistics experience
  • How do I list or delist on niira.co?​

It is easy; all you have to do is email us at online@niira.co, and the team will reach out.

  • How long does it take to ship the products?​

Shipping timelines and fees vary by product, but as a general rule, shipments take 2-4 weeks, subject to local regulations.

  • Does niira.co own any of these products?​

niira has multiple models of operations. We have partnerships with select businesses and artisans, supporting their listings. For others, we list the products outright, as we choose.

  • Can I exchange products if needed?​

For a detailed breakdown, please refer to our Returns and Exchange page.

  • Do you ship internationally?​

niira.co is currently focused solely on the domestic market; however, we are happy to collaborate with international shipping partners for all prepaid orders. Shipping and other fees vary by destination.

  • ​​What is the refund policy?​

For a detailed breakdown, please refer to our Returns and Exchange page.

  • ​Warranty for the products?​

niira does not offer a warranty on its products; however, please contact us if you have any concerns, and we will evaluate them on a case-by-case basis.

  • ​Do you have cash on delivery (COD)?​

NIIRA CURATED AND CRAFTED PRIVATE LIMITED, does provide cash on delivery for some products, but this is subject to variation and change.