Khadi Towels – Premium Soft Cotton Towels for Everyday Use -Solid Checks

Indulge in the ultimate luxury with our Khadi Towels, crafted from 100% natural cotton for an ultra-soft, absorbent, and eco-friendly experience. Designed to elevate your daily routine, these towels are perfect for use in the bathroom, at the gym, or by the pool. Made with traditional handwoven Khadi fabric, they offer a unique blend of comfort and durability, making them the perfect choice for those who appreciate high-quality, sustainable products.

Leather Care: Your NIIRA Kolhapuri Chappals are crafted from premium, natural leather that develops a beautiful patina over time. To maintain their quality:

• Wipe gently with a soft, dry cloth after each wear to remove dust
• For deeper cleaning, use a damp cloth with mild soap, then air dry naturally
• Apply leather conditioner every few weeks to keep the leather supple
• Avoid prolonged exposure to water, direct sunlight, or extreme heat

Storage:

• Store in a cool, dry place away from direct sunlight
• Use shoe trees or stuff with paper to maintain shape
• Keep in a breathable cloth bag to prevent moisture buildup

Breaking In: Handcrafted leather softens and molds to your feet over time. Initial stiffness is normal and will ease with wear, creating a custom fit unique to you.

Natural Variations: As each pair is hand-painted and handcrafted by artisans, slight color variations and natural leather markings are part of the authentic character, not defects.

Repairs: Quality leather can be resoled and repaired. Contact us for artisan repair services to extend the life of your chappals.

At niira [NIIRA CURATED AND CRAFTED PRIVATE LIMITED], we aim to provide a smooth and hassle-free shopping experience. Please read our policy on exchanges, returns and cancellations below.

1. Exchanges

Exchanges for size-related issues are available and must be processed using the Exchange Portal on our website. Exchange requests made outside the portal (e.g. via email or WhatsApp) will not be accepted.

The first exchange per product is free of cost. Any subsequent exchange on the same product will be chargeable at a fixed fee of INR 300 per exchange.

Select products may not be eligible for exchange; eligibility will be indicated on the product page.

2. Returns

Returns are not available for our products, except in the case of a manufacturing defect.

If you receive a defective product, please contact our support team within 7 days of delivery via:

Email: online@niira.co
WhatsApp: +91 77383 31102

As part of your request, you will need to provide a picture of the product clearly highlighting any defects. You will then be required to ship the product back to us. Once we receive the original product, our team will conduct an internal quality investigation. A return will be accepted and a refund will be initiated only after this investigation confirms the defect. This process may take up to 15 days from the date we receive the product.

3. Order Cancellations

If you cancel a prepaid order for any reason, refunds are issued entirely at the company's discretion. Where a refund is approved, only up to 80% of the total pre-paid amount will be refunded.

Non-Cancellable and Non-Refundable Items

Once an order has been delivered, it is not eligible for cancellation or refund, except as described under Returns above.

Contact Us

If you have any questions or concerns about your order, please reach out to our customer service team:
WhatsApp: +91 77383 31102
Email: online@niira.co

Thank you for shopping with niira.co!

Team niira
[NIIRA CURATED AND CRAFTED PRIVATE LIMITED]